About Redline
Redline Management Services works with general contractors across Western Canada — from $20M operations starting to feel the strain of growth, to $500M firms where complexity has outpaced the systems holding everything together.
We don't hand you a report. We embed in your business, build the operating infrastructure, and drive the performance change from the inside — across finance, operations, technology, and people. The work gets done. The results show up in your numbers.
Our focus is the gap that growth exposes: revenue climbing, margins not following, technology investments underdelivering, and teams stretched beyond the systems supporting them. We close that gap by integrating process, people, and technology into a single operating model — including AI adoption that actually sticks.
If you're a GC scaling through complexity and need more than advice, this is what we built Redline to do — and why we built the Productivity2X framework to do it.
Our Team
With a combined 60+ years experience in the construction industry, our team of experts have the industry experience and technical knowledge to help your business shift gears.
Joel Thompson CPA, MBA
Principal
Joel has over 30 years of senior financial and executive experience within commercial and industrial construction, custom manufacturing and energy services within Western Canada. As the chief financial decision maker, Joel has been focused on improving the management of critical human and capital resources, matching the information systems to stage of the business and providing insight into the operations with an eye to improving the profitability.
He has championed and participated in several strategic business purchases and sales to help position the organization to take advantage of opportunities. As a specialist in identifying opportunities for real improvement within small and medium size businesses, he is focused on helping design an enterprise wide solution to move an organization to the next level.
Juanita Thompson
Principal
With more than two decades of senior financial and accounting experience, Juanita has guided contractors, specialty trades, manufacturers, energy services firms, and other project-based businesses through the financial and operational complexity that comes with growth.
She leads Redline's financial and systems integration practice, working directly with ownership and leadership teams to strengthen accounting functions, modernize reporting, and build the financial infrastructure that supports confident decision-making. Her authority comes from years spent inside these organizations — understanding how contractors actually operate, where financial systems break down under growth, and what it takes to fix them at the root.
A Sage 100 Contractor Certified Consultant, Juanita has led software implementations, system migrations, and user training initiatives across dozens of engagements. That experience taught her that successful systems work is really about people: helping business owners, accounting teams, and project managers adopt new tools and processes without losing momentum on their day-to-day work.
She's known across the industry for her command of software migrations, process improvement, and change management — bridging the gap between technology, accounting, and operations, aligning systems with the way a business actually runs, and ensuring organizations get the full return on their technology investment.
Her ability to translate complex financial information into clear, actionable insight has made her a trusted advisor to organizations seeking stronger financial leadership, sharper operational efficiency, and better business outcomes.
Kaylee Goodison
Controller | Payroll Compliance Professional
With over 12+ years of experience in the construction industry, Kaylee has refined her skills as a controller for small to medium-sized construction companies. She has a deep understanding of project-based accounting, cost management, and financial analysis, having worked across residential, commercial contracting, property development, and energy services. Her active involvement in software implementations has helped streamline financial operations, ensuring smoother workflows and better decision-making.
Her experience working alongside Project Managers has given her the unique ability to communicate financial concepts in a way that resonates with construction teams. This background allows her to bridge the gap between the office and the field, supporting contractors and employees alike.
In addition to her expertise in payroll compliance, she is pursuing her CPA designation to further advance her skills in accounting and financial strategy, always staying ahead of industry trends to drive sustainable growth and financial success.
Nicole McGillivray
Business Analyst | Human Resources | Marketing
Nicole McGillivray is an experienced business analyst with over 5 years in the construction industry. With a strong background in human resources, strategic workforce planning, process improvement, and technology implementation she helps businesses streamline operations, boost efficiency, and identify the right solutions to drive growth.
Nicole has a proven track record in workforce management and talent pipelining, helping businesses in the construction sector ensure they have the right talent in the right place at the right time. She works closely with clients to optimize processes and integrate technology, improving performance and helping them reach their goals.
Nicole holds a Bachelor of Business in Marketing and is committed to helping businesses achieve sustainable success through practical, results-driven solutions.
